bji9 Privacy Policy
Your personal information is very important to us. This page describes in detail how bji9 collects, uses, and protects your information.
Introduction and Scope
bji9 (referred to hereinafter as "we", "us", or "the platform") is a provider of online gaming and betting services. This privacy policy fully explains how we collect, store, use, and when we share with third parties the information you provide while using our website bji9.cam.
By using our website or services, you will be considered to have agreed to this privacy policy. If you do not agree with any term of this policy, please refrain from using our services and contact us at [email protected] for any questions.
This policy applies only to bji9's own services. We are not responsible for the privacy policies of third-party websites or services.
What Information We Collect
2.1 Information You Provide Directly
When you register an account on bji9, use our services, or contact our support team, you may provide the following information yourself:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification)
- Payment information (bKash, Nagad, Rocket, or bank account number)
- Documents required for identity verification (national ID card or passport details)
2.2 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device information
- Browser type and version
- Time and sequence of page visits
- Access logs and session information
- Data collected through cookies and similar tracking technologies
2.3 Financial Transaction Information
For deposits and withdrawals, we collect the transaction date, amount, payment method, and transaction identification number. The minimum deposit amount at bji9 is ৳200 and the minimum withdrawal amount is ৳1,000.
Purpose of Information Use
bji9 uses the information collected from you for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is essential for creating and managing your account, processing transactions, completing deposits and withdrawals, and giving you access to our gaming services.
3.2 Age and Identity Verification
Our services are available only to those aged 21 or above. We verify the information provided to confirm your age and identity.
3.3 Security and Fraud Prevention
Your information is used to protect accounts, prevent unauthorized access, detect financial fraud, and maintain the security of the platform.
3.4 Customer Service
Your information is needed to resolve issues and handle complaints through our 24/7 Bengali live chat support and email service.
3.5 Legal and Regulatory Compliance
It is our responsibility to store and process information required to comply with anti-money laundering (AML) regulations and other applicable legal obligations.
3.6 Service Improvement
Analytical information is used to improve the experience on our platform, launch new services, and identify and resolve technical issues.
Cookies and Tracking Technologies
bji9 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services. Cookies are small text files stored on your device.
4.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, manage security tokens, and complete payment processes. Without these cookies, our services will not work properly.
4.2 Functional Cookies
These cookies are used to remember your preferences and settings, such as language preference and account settings.
4.3 Analytics Cookies
Analytics cookies are used to understand how our platform is being used and to improve the quality of our services. The data collected in these cookies is processed in an aggregated and anonymous form.
You can control or delete cookies through your browser settings. However, please note that disabling essential cookies may cause some of our services to not work properly.
Information Sharing and Disclosure
bji9 does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:
5.1 Service Providers
Necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure, and fraud prevention services. All such parties are contractually bound to comply with our privacy standards.
5.2 Legal Obligations
We may be legally required to disclose information necessary to comply with court orders, requests from government authorities, or applicable legal obligations.
5.3 Protection of the Organization
Information may be shared to protect our rights, property, or safety, or to prevent and investigate fraud or illegal activities.
Information Security Measures
We follow the highest industry standards to protect your information:
- SSL Encryption: All data transmission on our website is protected through SSL/TLS encryption technology.
- Data Encryption: Sensitive information collected is stored in encrypted form on our servers.
- Access Control: Only authorized personnel can access your information, and all are bound by confidentiality agreements.
- Regular Security Audits: Our systems undergo regular security audits.
- Two-Factor Authentication: An additional security layer is available to protect your account.
However, it is not possible to guarantee that the transmission of information over the internet is completely secure. We strive for the highest level of protection, but complete security cannot be guaranteed.
Data Retention Period
bji9 retains your personal information for as long as necessary. Generally:
- All information is retained while the account is active.
- Information required to fulfill legal obligations is retained for a defined period even after an account is closed.
- Financial transaction records are retained for a specific period in accordance with anti-money laundering regulations.
- Information that is no longer needed and has no legal retention requirement is securely deleted.
Your Rights
As a user of our platform, you have the following rights:
8.1 Right of Access
You may request to know what information we hold about you. We will provide a copy within a specified timeframe.
8.2 Right to Rectification
If the information we hold about you is incorrect or incomplete, you may request that it be corrected. It is our responsibility to update accurate information promptly.
8.3 Right to Erasure
You may request that your information be deleted if there is no legal obligation to retain it. However, this may be limited for active accounts.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
8.5 Right to Lodge a Complaint
If you have any concerns about our data protection practices, contact us directly at [email protected]. We take all complaints seriously.
Privacy of Minors
bji9's services are for those aged 21 or above only. We do not intentionally collect any personal information from those under 21.
If we become aware that a minor has used our platform or provided information, we will immediately close that account and delete the collected information. If a parent or guardian believes their child is using our platform, please inform us at [email protected].
Policy Changes
bji9 reserves the right to change or update this privacy policy. For significant changes, we will notify you in the following ways:
- Publishing a special notice on the website
- Sending a notification to your registered email address
- Changing the "Last Updated" date at the top of this page
Continuing to use our services after a policy change means you agree to the revised policy. You are therefore advised to review this page regularly.
International Data Transfer
Due to the technical nature of our services, your information may be stored or processed outside Bangladesh. Countries to which data may be transferred may not have data protection laws equivalent to or stronger than those of Bangladesh.
However, we ensure that any international transfer of data is consistent with this privacy policy and that adequate measures are taken to ensure proper protection of your information.
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us:
Email: [email protected]
Live Chat: 24/7 support available in Bengali — log in to our website.
We take all requests and complaints seriously and try to respond as quickly as possible.
This privacy policy should be read together with bji9's Terms and Conditions and Responsible Gaming policy.